Luis Lancon

Luis Lancon

Software Developer

My name is Luis and I'm a software developer with experience in web development. If you're looking for a developer to help bring your ideas to life, I'd love to hear from you.

I can help you create your next website.

Learn more about my experience:

Contact Me

Experience

Technical Support Engineer

iPromote, Aug 2023 - Present

  • Develop and implement features using PHP, JavaScript, and MySQL, demonstrating full-stack development capabilities in a production environment.
  • Utilize advanced debugging tools and PostgreSQL to investigate and resolve complex platform issues, showcasing strong problem-solving skills and database expertise.
  • Write and maintain scripts for application maintenance and bug fixes, highlighting proficiency in automating processes and improving system reliability.

Support Engineer (Ruby on Rails)

Twitter via Teksystems, Jul 2021 - Nov 2022

  • Improved and added features to enhance customer experience, demonstrating ability to contribute to large-scale web applications.
  • Participated in code reviews and wrote clean, efficient code, showcasing strong software engineering practices.
  • Debugged platform issues and created scripts for specific customer needs, highlighting problem-solving skills in a complex web environment.

Senior Support Engineer

Salesforce, Oct 2017 - Jun 2021

  • Utilized SQL queries to efficiently troubleshoot customer issues and provide data-driven solutions, demonstrating practical database skills in a support context.
  • Collaborated with cross-functional teams to resolve complex customer issues, showing ability to work in diverse technical environments.
  • Contributed to knowledge base and technical documentation, indicating strong communication skills and attention to detail.

Ruby on Rails Developer Student

The Iron Yard, Sep 2016 - Dec 2016

  • Developed multiple Ruby on Rails applications using agile methodology, showcasing expertise in a popular web development framework.
  • Collaborated on full-stack web application development from design to deployment, demonstrating end-to-end project capabilities.
  • Gained hands-on experience with modern web technologies including React, Heroku, and various Ruby gems, indicating adaptability and a broad skill set.